The wording below describes how the platform actually works. Flagged clauses still need sign-off from legal counsel before commercial launch.
01What the service is
Clause flagged for legal review before launchEdura is an intermediary platform connecting students and parents with independent tutors. The lesson is delivered by the tutor directly; the platform runs discovery, booking, payment coordination and verification.
02Your account
Clause flagged for legal review before launchYou must provide accurate, current information. You are responsible for keeping your password secret and for all activity from your account, and must tell us immediately about unauthorised use.
03Booking and payment
Clause flagged for legal review before launchA booking is created when the request is submitted and stays in "awaiting payment" until the transfer is verified. In this version payment is made through BenefitPay with the proof sent on WhatsApp.
04Tutor obligations
Clause flagged for legal review before launchA tutor must keep qualifications accurate, arrive on time, behave professionally with the student and family, and not contact the student outside the lesson without the guardian's consent.
05Student and parent obligations
Clause flagged for legal review before launchThe booking party must provide accurate student details, provide a suitable environment for a home lesson, and attend or give early notice when they cannot.
06Suspension and termination
Clause flagged for legal review before launchThe platform may suspend or terminate any account that breaks these terms, behaves improperly or provides misleading information, with reports made where required.
07Liability
Clause flagged for legal review before launchThe platform's role is organisational. Lesson quality remains the tutor's responsibility; the platform verifies documents, identity and reviews to reduce risk.
08Governing law
Clause flagged for legal review before launchThese terms are governed by the laws of the Kingdom of Bahrain, and disputes are heard by the competent Bahraini authorities.